Since we attended this course we understand all details of the importance of correct palliative care processes in our workplace. We have improved our statement of the choice documentation process capturing more palliative end-of-life wishes in the document prior to them commencing the palliating process. We have gained more confidence in conversations with families and GPs. The team gained more confidence in recognizing End of life process early enough. We have received more positive feedback on excellent end-of-life experiences from families.
We opened a new palliative unit of 8 beds in our facility – just to concentrate more on palliative and end-of-life consumers.