Mercy Place – Warrnambool

Following their reverse PEPA placement, Mercy Place Warrnambool held an educational workplace activity, aimed at teaching new staff how to recognise deterioration and document new changes using new charts. The activity resulted in better communication during hand over and staff found it easier to recognise different changes in their residents. Personal carers were able to use the dot point progress notes, making it easier for carers (particularly new staff), and nurses, to read progress notes.

The team will continue to guide new staff members with using the charts, and encourage fellow staff members to do the same for the benefit of residents.

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